Customer Service

Have a question? Want to order a book? Order easily using the secure online system or contact the store:

E-mail: cookbkjj@cookbkjj.com Phone: (626)296-1638 Store Hours: Tuesday thru Saturday 11:30 am to 5:30 pm (Pacific) U.S. Mail: Janet Jarvits, 1388 E. Washington Bl., Pasadena CA 91104 U.S.A.

Privacy

Customer information remains confidential.

Payment/Terms

Payment accepted in U.S. dollars:

Credit Card - Visa, MC, Amex, Discover Pay Pal (cookbkjj@cookbkjj.com) Personal checks and money orders drawn on U.S. Banks (payable to Janet Jarvits)

Return Policy

Items not as described may be returned. I absolutely REQUIRE that you contact me for instructions before mailing a return. All other sales are final.

Shipping Options

  

Continental United States:

USPS Priority Mail (3-5 business days) First Book $9.00, Additional Books $1.00 each USPS Media Mail (7-10 business days, in extreme cases 4-6 weeks) First Book $4.30, Additional Books $1.00 each

United States- Alaska, Hawaii, Puerto Rico, etc.

USPS Priority Mail (3-5 business days) First Book $9.00, Additional Books $1.00 each USPS Media Mail (4-6 weeks) First Book $4.30, Additional Books $1.00 each

International:

USPS Priority Mail International Flat Rate Envelope (6-10 business days) Each Book $11.00

USPS Priority Mail International Flat Rate Box (6-10 business days) First Book $37.00, Additional Books $8.00 each

About the Store

View articles that have been published about Janet Jarvits and her cook book store.